Sending serial emails from SAP – simple and convenient
Using the address cockpit in top xRM you can easily plan and carry out the automatic sending of news, information or other messages to your addresses in the SAP system. Communication with the various target groups of your company and individual contact persons is noticeably simplified as a result.
The same applies to the address selection: Create targeted, personalised email campaigns for the selected addresses. These are automatically stored in the corresponding master data records of the top xRM in the correspondence area, i.e.: Email client, record and master data are linked. Thus, the electronic record contains the complete communication and provides a full overview of all activities in relation to the recipient at all times.
Connection to your email client makes it possible to save the addresses there as well as store the individual emails in the outbox. Creation and dispatch are logged throughout – there is no need for further documentation of mail traffic. The address cockpit thus contributes significantly to improved Document Management.
The management of responses from these recipients takes place in the SAP system. Maintaining parallel Excel tables becomes a thing of the past. Moreover, it is also possible to send reminder emails to the recipients that have not answered. All in all, the tracking of emails or the work that is only due after sending an email is drastically simplified, which has a positive effect on all workflows.
The address cockpit impresses with its multifunctionality. While many mail programs focus only on essential functions, numerous tasks can be performed with the address cockpit in top xrm.