Seamless integration, certified for SAP and ready for Industry 4.0
With our SAP-based Enterprise Content Management System in top xRM, you can consolidate, in one electronic record, all the information, documents and functions that are generated over the course of a business process. For example, you can store SAP objects, Office documents, PDF files and emails in structured form in an Enterprise Content Management System. Not only does this make the entire contents available to all participants at all times – regardless of their geographic locations. The consolidation of information, documents and functions also forms the basis for universal digitalization with an ECM system.
With top xRM you have an Enterprise Content Management System at hand, which equips you well to meet the central challenges of digital transformation. The ideal case is to digitalize your business processes end-to-end, but unfortunately heterogeneous solutions and applications often represent just a part of the total business process and are not fully integrated. The consequences: Unlike in a universal ECM, data are not always transmitted fully or correctly, the information stream is not universal, and there is a lack of transparency.
Of course, top xRM, and thereby the ECM system, as a technology can be directly integrated into SAP ERP or SAP S/4 HANA. Consequently, the processing of SAP objects operates automatically. It is easy to add documents from other applications to specific electronic records by drag-and-drop operation, and document management is simplified in general. The user interface of top xRM and of the Enterprise Content Management System was implemented in both the SAP GUI version and in SAPUI5, so it has a look and feel that is similar to that of Office applications. So, you benefit from an excellent user experience.
But top xRM does even more as an ECM system. From its collected and organized content, workflows can be established and automated, controlled and monitored. This produces greater efficiency in processes and makes them transparent. In addition, our Enterprise Content Management System enables team collaboration that is independent of location and time – even beyond company boundaries. All of this makes top xRM far more than just a conventional Enterprise Content Management solution. We have implemented an extended relationship concept with the add-on. This is an advanced development of CRM and SRM which not only models the relationships to customers and suppliers, but to all partners.