Protection of your personal data
We are very pleased that you are interested in our website and our range of products. The protection of your personal data while you are visiting our website is very important to us and a matter of great concern. We take this protection very seriously, in particular with regard to collecting, sharing, processing and using your personal data related to your visit to our website.
top flow GmbH
D-88348 Bad Saulgau
Phone + 49 7581/20 295-0
Fax +49 7581/20 295-19
We would be pleased to provide you with information regarding the personal data we store about you.
Consent to data use
Protection according to the European General Data Protection Regulation (DSGVO) and the German Telemedia Act (TMG)
Your data will be extensively protected by us within the framework of the legal regulations. In particular the European General Data Protection Regulation (DSGVO) and the German Telemedia Act (TMG) contain such regulations on protection.
Collection and logging of your data when accessing our website
In the following you will find information on what type of personal data is collected during your visit to our website and how this is used by us.
Every visit to our website (including sub-pages) is automatically registered and logged. In particular, the IP address of the inquiring computer is recorded and logged. Correspondingly also every click, every download or any other request for data on our website is recorded and logged. The storage associated with this is only used for our internal statistical evaluations. The following data record is stored: file name; point in time of the request (date and time); requested files or volume of data transferred; the browser that was used; notification of whether the request or the transfer process was successful; name of the requesting domain or email. Also recorded and logged are, if applicable, recipient and read confirmation of emails and, insofar as they exist on our website, logins and passwords. Recording any other personal data is only carried out with consent. Contrary to the personal data mentioned in the previous section, other personal data is only recorded if this information is provided voluntarily, e.g. within the context of an email enquiry, perhaps in a contact form we provided or for registration in reference to a newsletter that we may offer. You have the right to withdraw prior consent regarding data collection with future effect at any time.
Recording any other personal data is only carried out with consent
Contrary to the personal data mentioned in the previous section, other personal data is only recorded if this information is provided voluntarily, e.g. within the context of an email enquiry, perhaps in a contact form we provided or for registration in reference to a newsletter that we may offer. You have the right to withdraw prior consent regarding data collection with future effect at any time.
Use and disclosure of personal data
Insofar as you have transmitted or provided us with personal data, we will only use it to answer your enquires, to conclude a contract that you have taken out with us, to process an order you have made with us, as well as for technical administration, further file management and invoicing. With your consent, we will also send you current information at regular intervals in the form of a free newsletter insofar as we offer such a service. Your personal data will only be passed on or transferred in another way to third parties if it is required for the purpose of concluding a contract or for issuing an invoice or if you have given your consent at an earlier point in time or if, due to legal regulations, we are authorised or obliged to do so (e.g. information to the authorities or the public prosecution). You may withdraw such prior consent with effect for the future at any time.
In principle, no transfer of personal data to foreign countries or supranational or international locations
In principle, we do not transfer personal data to foreign countries or supranational or international locations. If it is necessary to transfer personal data to foreign countries or supranational or international locations, this shall only take place to the extent legally permissible as defined in section art. 44 and 49 of the European General Data Protection Regulation (DSGVO).
Deletion of personal data
We delete your personal data immediately after you withdraw your consent. Deletion of your data also takes place if the data record is no longer required for the purpose for which it was stored or if its storage is, or has become, inadmissible for any other legal reason.
Right of access
On request, we would be happy to provide you with information pertaining to the storage of your personal data, including origin and recipient, and the reason why it has been stored (see section 13 paragraph 7 of the German Telemedia Act (TMG) and section art. 15 of the European General Data Protection Regulation (DSGVO)).
Protection of your personal data from spying by third parties
We would like to assure you that we will protect your stored personal data from unlawful spying by third persons, insofar as this is reasonable and possible with the aid of state-of-the-art technical and organisational means. If we contact you or you contact us by email, we cannot grant complete data security, in spite of various protection mechanisms employed. For this reason, we recommend you send confidential information in written form through the postal service.
Information about cookies
On our website, we only use so-called session-related cookies. Session cookies are managed on the server-side and are not saved on your computer’s hard disk drive. Session cookies facilitate navigation during a visit to our website, however, they lose their validity immediately upon leaving our website. If you then revisit our website, new cookies will be created on the server-side that will once again lose their validity upon leaving. Identification of visitors to our website or personal data of the visitors to the website with the help of a session cookie is therefore not possible. If you do not wish to accept any cookies, also not session cookies, the help function of most browsers (generally in the form of a question mark) will explain how you can change the settings of your browser so that new cookies will no longer be permitted when using the Internet.
Many browsers can also be set up in such a way that you will be automatically notified by your browser if a new cookie has been stored. Generally, the help function of your browser will also explain how you can erase all cookies from your computer once again. Some browsers can also be set up in such a way that cookies are only created by the inquiring address or permitted on your computer depending on whether they meet your definitions.